Depending on your need, we have three customer support alternatives:

• Content Questions:
  If you need assistance understanding course content or about material that is covered in a course, please contact:
  
  Act Web Services
  2201 Quartermaster Lane
  Reston, VA 20191
  (703) 675-5550
  Paul  Hartke
  E-mail:paul@actwebservices.com
  Fax:(703) 860-8512

• Technical Questions:
  Please call the Technical Support Hotline at (888) 213-5124 or e-mail REtechsupport@dearborn.com if you are encountering difficulties such as the following: you're having trouble getting your course to run, graphics are not visible on your screen, your computer crashes while running the course, or you have other system-type problems.
  
  Technical support is available 24 hours per day, seven days per week.

• Shipping and Billing questions:
  Please call customer support at (800) 972-2220 if you have questions regarding order shipment or about your bill.
  
  Customer support is available from 8:30 a.m. to 5 p.m. CST.